Category Archives: Client

Content Marketing Starts with Storytelling – It Doesn’t End There

Most in business are starting to hear or know about #ContentMarketing. Here’s how it really works.

Content marketing roadmap to conversionContent is created for your business, usually stories, articles, tips, case studies, webinars, videos, and more (yes, we’ve identified more than 40 content types!) to help Google searchers learn or find out more about subjects they are interested in.

The content is intended to be helpful and relates in some way to your business or industry. Your business is NOT usually the subject of the content. Content producers are encouraged to relate it to a business but the minute the audience thinks of the content as an advertisement for an organization, they’re gone! You’ve lost them.

“An experienced and skilled storyteller produces interesting and helpful content while weaving your business into the story,” said Mike Brown, consultant at R. Michael Brown Communication, PR, & Marketing. “There’s a fine line between a prospect thinking of your content as interesting, helpful, and persuasive vs. perceived spam. After all, when a prospect searches Google looking for an answer to their problem, 75% are looking for information, they don’t want a sales pitch. They want information. The pitch comes later.”

After the content is created and placed on your website and distributed on social media, the process doesn’t end there. It’s just beginning.

“At first the content is to attract visitors,” said Brown. “That’s where most businesses stop in their content marketing. They must keep going. The next step for a customer is learning the information they seek. You want them to learn it from you.”

Customer engagement is the emotional connection between a customer and a brand. Highly engaged customers buy more, promote more, and demonstrate more loyalty. Providing a high-quality customer experience is an important component in your content marketing strategy.

The next step is customer and content engagement and allowing customers to compare. About 23% are making comparisons between you and your competitors. During that engagement the business must gather contact information. Email is best; but, if they give you a phone number too – that’s a warm lead.”

Email allows you to promote your brand with more helpful content and direct appeals to find out more. This could take several steps and we recommend not being too heavy handed. If you spam at this point you’ll break the connection and any possibility to convert them to a sale.

As the potential customer clicks more on your links within your content they are becoming a warmer lead. The more engagement and interaction the better. Listening is key here. If they comment on the content or links, take note. Engagement helps you tailor a proposal for each prospect. About 2% are ready to take action.

A direct contact to the prospect’s email or phone is the final step in the process of using content to convert a prospect into a paying customer.

Online Buyers Trust“The process takes time and patience,” said Brown. “It’s relationship building based on helpful information.”

Occasionally a sale will happen on the first content published but more typically the process takes consistent positive engagement until the prospect trusts you. Then you can make an ask for their business.

Content marketing always should have a purpose and that is increasing business. Content for content’s sake is not good enough. Paying customers should be at the top of the list. Brand building and stakeholder and influencer engagement is important too.

“Content marketing is the best way to become a thought leader in your industry and market,” said Brown. “And most customers want to do business with the leader, especially when they are helpful.”

Many organizations neglect to hire the right talent to make a content marketing strategy work. They look at content marketing as words on the screen, videos playing, and followers. But followers that aren’t customers, may be nice, but they don’t pay the bills.

A system has to be put into place for success. Talented content producers know the art of storytelling, persuasion, and most importantly, making emotional connections. They weave customer needs and solutions into a story without being obvious. They gently persuade prospects to act by helping them to understand problems and solutions.

“The best talent has the knowledge and skill of a top journalist and copywriter,” said Brown. “Buying is an emotional decision, not logic. Emotion and benefits sell, product features don’t.”

Professional writers and producers that know how to create that kind of content make a lot more than $15 – $20 an hour. The old adage “You get what you pay for” truly applies here.

Pros know the methods for research, creation and layering, and distribution processes required to make content marketing successful. And they produce and distribute great content fast.

Maybe not as fast as the low-paid amateur spewing words and memes around the internet. But fast in terms of great content that rises above the crush of useless information.

Fast in terms of getting to the right audience at the right time, making an emotional connection, and helping them to become customers that self-select and enter themselves into your sales funnel.

If you would like to know more about how great content marketing is accomplished with a system that results in paying customers, contact

Marketing Strategy for Today

Steve Jobs Think Different IMG_3323 x600If you’re not using #video in your #MarketingStrategy today, you are lost in the maze of #EveryoneElse.

Nobody will notice you. To win you must #StandOut!

Here at we are forever amazed how many organizations aren’t using video as the leading media type in their content marketing strategy – on their website, social media, and as part of their email marketing and PR plan.

“It’s a very complicated and noisy world.  We’re not going to get a chance to get anyone to remember us,” said Steve Jobs, CEO of Apple. “No company is if they don’t show their core values.” The best way to SHOW it is with video.

#SteveJobs #ThinkDifferent / Crazy ones speech (with real subtitles) – YouTube #multimedia

Steve Jobs narrates first Think Different Apple Ad above. More true today.

Doing things that everyone else does anchors you in the middle of the pack.  Don’t believe me?  Watch the first Steve Jobs video above.

#Emotion is what drives attention. There simply is no other way to show #passion. Words on the screen take too long to read and aren’t driven by the most compelling part of video – music and the spoken word.

To learn more, contact Mike at



Elementary School Students Working in Real Florida Environmental Lab

Preparing orchid seeds in the lab.

Preparing orchid seeds in the lab

Florida Atlantic University graduate students, Melissa Courtney and Suzanna Musalin, work with elementary school students in the FAU Pine Jog Community Laboratory (CoLab) propagating native Florida wild orchids.

See More Photos and Info

Courting an Amazing New Client

Wild Florida Orchid 0001Looking forward to a major announcement in a few weeks concerning a new client.

The work involves launching them as a new multimedia broadcaster and publisher, and positioning them as the authority in their field.

The photo is a hint.

I’m so excited about the topic, the folks I’ll be working with, and the future success they will have – I’m ready to explode!

Stay tuned….


Opportunity! How Do You See It?

Opportunity Surf Tease

Go to my Google Plus site, scroll up to see how it can be revealed: Click Here to See More

Really liking my new G+ cover image.  I like the way it reveals itself.  What do you think?

If you’ve had a chance to chase big waves or pursue a really big goal, you know what this feels like.  Danger and exhilaration all at the same time.

What do you think is going through those guys heads as they negotiate the moving mountains of water?

How to punch through?

Where’s the best spot?

Can I get there?  “Paddle man!

What about the other guys.  Will they take off?  Get in my way?

I see the peak.  I’m there.  I’m turning around, taking off, and gonna rip!  That’s what I’m thinking.  You?

Click Here to See More

The Launch of

Town of Palm Beach Property Website
At Brown Ltd., we believe strongly in brand journalism. Story telling attracts more traffic and viewers than advertising.  Plus the content is more memorable.

News sells and the real estate market is digital, so that is the core of our strategy.

We write and aggregate Palm Beach residential real estate news and international buyer news on Town of Palm Beach Property to attract both buyers and sellers.

Integrated Marketing Plan

  • Website:
  • Email newsletter to their growing list
  • Advertising via email news to the largest exclusive list in the Town of Palm Beach
  • Social media interaction
  • Advertising on selected websites in town
  • Print advertising in local and international magazines
  • Participation in social events around town
  • Nurture existing relationships around the world to get them interested in a trophy home in the Town of Palm Beach
  • Joining and participating in local non-profit organizations and exclusive clubs

The launch started in the middle of November. Check back to see updates on how the campaign is doing as the season progresses.